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Kroll's Identity Monitoring Services

DETAILS

Selective Insurance welcomes you to your Kroll Identity Monitoring Services

Selective Insurance and HSB have partnered with Kroll to provide identity monitoring services that can help you identify when identity theft occurs. The sooner you become aware of identity theft, the less damage it can cause.

The combined strengths of Selective Insurance, HSB and Kroll provide you with peace of mind and the support you need to help you identify and recover from identity theft.


My Services

As identity theft and online scams are at an all-time high, we are proud to offer solutions that enable you to monitor, investigate, and remediate threats to your personal information. Kroll offers a powerful combination of credit monitoring and other identity monitoring services to help safeguard your identity. If you receive an alert that your personal information has potentially been exposed, simply call our trained Fraud Specialists to help you understand the potential risk and guide you through any necessary next steps.


My Account

Creating your online identity monitoring account is quick and easy. You can begin monitoring your personal information in just a few minutes. To get started, review the statement below and click the “Activate Now” button. You will be asked to provide Kroll with a few pieces of information and answer some initial questions to confirm your identity. Once confirmed, you can enter additional personal information to be monitored, review any alerts, and get more information about your services, including instructions on how to contact Kroll’s Fraud Specialists.

ACTIVATE

By clicking “Activate Now”, I certify that I am covered through Selective and my coverage is still active.

 

If you have already created your account, you may Log in.

SERVICES

Selective Insurance Identity Monitoring Includes

Single Bureau Credit Monitoring

Single Bureau Credit Monitoring

You will receive alerts when there are changes to your credit data—for instance, when a new line of credit is applied for in your name. If you do not recognize the activity, you’ll have the option to call a Kroll fraud specialist, who will be able to help you determine if it is an indicator of identity theft.

Web Watcher

Web Watcher

Web Watcher monitors internet sites where criminals may buy, sell, and trade personal identity information. An alert will be generated if evidence of your personal identity information is found.

Quick Cash Scan

Quick Cash Scan

Quick Cash Scan monitors short-term and cash-advance loan sources. You will receive an alert when a loan is reported, and you can call a Kroll fraud specialist for more information.

Identity Theft Restoration

Identity Theft Restoration

If you become a victim of identity theft, an experienced Kroll licensed investigator will work on your behalf to resolve related issues. You will have access to a dedicated investigator who understands your issues and can do most of the work for you. Your investigator will be able to dig deep to uncover the scope of the identity theft, and then work to resolve it.

Minor Monitoring

Minor Monitoring

Minor Identity Monitoring detects when names, addresses, and credit information is associated with your child’s Social Security number. An alert will be sent to you when activity is detected. The presence of a credit file may be an indicator of identity theft or fraud for children who, as minors, should not have a credit history.

Quarterly Score Tracker

Quarterly Score Tracker

A quarterly credit score that plots your score so you will be able to see how your credit score has changed over time, along with score factors that provide insight into what events may have caused a credit score to change.

Public Persona

Public Persona

Public Persona monitors and notifies when names, aliases, and addresses become associated with your Social Security number. If information is found, you will receive an alert.

Bank Account Alerts

Bank Account Alerts

The Bank Account Alerts service monitors to see if an Activated Participant's Social Security number (SSN) or personal information has been used to open new bank accounts or make changes to current accounts. This service pulls from a large network of financial institutions, including the top 10 regional banks and credit unions. If new inquiries, account openings or changes to existing accounts are detected, this service generates an email alert to notify the Activated Participant so he or she can review the information and determine whether the action was authorized or could be the result of identity theft.

Fraud Consultation

Fraud Consultation

You have unlimited access to consultation with a Kroll fraud specialist. Support includes showing you the most effective ways to protect your identity, explaining your rights and protections under the law, assistance with fraud alerts, and interpreting how personal information is accessed and used, including investigating suspicious activity that could be tied to an identity theft event.

Frequently Asked Questions

Who is Kroll?

Kroll is a global leader in risk mitigation and response. For more than 45 years, Kroll has helped clients make confident risk management decisions. The Kroll team has extensive experience helping people who have sustained an unintentional exposure of confidential data.

What is identity theft?

Identity theft occurs when someone illegally assumes the identity of another. The perpetrator will use the victim’s identity to make purchases, receive loans, undertake obligations, or commit crimes.

Does identity monitoring prevent identity theft?

No, monitoring your personal information does not prevent identity theft. However, monitoring your personal information does alert you to potentially suspicious activity that may indicate identity theft; early detection may help prevent further fraudulent activity.

What if I discover I am a victim of identity theft?

Should you suspect you are a victim of identity theft, call Kroll’s trained Fraud Specialists at 833-756-7453 to help you understand the potential risk and guide you through any necessary next steps.


If the Fraud Specialist determines that you may in fact be a victim of identity theft, Kroll will contact HSB to verify that the conditions of insurance have been met in order for you to receive identity restoration case management services and expense reimbursement under the Selective Identity Monitoring Services policy. 


Once eligibility is confirmed and it is determined the conditions of the policy have been met by HSB, Kroll will open a restoration case and begin to work with you to restore your identity to pre-theft status. If it is determined that you are not eligible for identity restoration case management services and expense reimbursement, Kroll's Fraud Specialists will direct you to publicly available resources that you can use to help you restore your identity.

What is identity monitoring?

Selective's Identity Monitoring Services is a comprehensive insurance solution designed to help you respond to identity theft if you become a victim by providing a help-line to call, identity restoration case management services and reimbursement for expenses incurred in resolving identity theft.

How can I contact the credit bureaus?

Contact information for the three nationwide credit reporting agencies is:

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